CV

Experience

Head of Collection Strategies and Scholarly Communication – University of Rochester, River Campus Libraries, Rochester, NY (2020-Present)

  • Manage 7.5 FTE, 4 Units (Scholarly Communication, Electronic Access, Collection Management, Off-Site Assets)
  • Redefine collection efforts as operational scholarly communication work with team of 14 liaison librarians
  • Invest and assess ARL collection budget
  • Oversee portfolio of 50+ vendor relationships and strategic annual renewals
  • Lead enterprise license strategies as chair of Electronic Resource Management Committee
  • Develop Sustainable Scholarship site to educate and communicate resource strategies and priorities
  • Co-create and sponsor scholarly communication programming and services, including pilot Green Open Access/Self-Archiving service, Free Your Paper!
  • Helm Open Access (OA) policy and implementation efforts
  • Serve as lead negotiator for institutional research resources
  • Represent university in collective collections efforts with institutional partners including NorthEast Research Libraries Consortia (NERL), HathiTrust, and the Eastern Academic Scholars Trust (EAST)
  • Coordinate campus affordability and access efforts, including the Access to Course Textbook (ACT) Commitment

Head of Collection Strategies – University of Rochester, River Campus Libraries, Rochester, NY (2017-2020)

  • Managed 5 FTE, 3 Units (Electronic Access, Collection Management, Off-Site Assets)
  • Coordinated selection work by 14 liaison librarians
  • Structured and managed collection budget, provide monthly reporting and reconciliation for assessment and compliance purposes
  • Implemented collaborative collection development models to modernize and simplify collection processes
  • Led operational scholarly communications initiatives, co-founder and co-facilitator of Scholarly Communications Community
  • Revitalized collection documentation including Guiding Principles and Licensing Best Practices
  • Operationalized organizational commitments to diversity, equity, inclusion, and access in collection development, assessment, and management
  • Delivered collections services and activities in collaboration with Academic Engagement representatives
  • Advocated open practices, provide expertise in campus discussions regarding affordability, publishing, and the research life cycle
  • Served as organizational lead in collective collections efforts with institutional partners including HathiTrust and the Eastern Academic Scholars Trust
  • Supported system upgrade to Alma, serve as staff Analytics Module expert

Coordinator of Online Resources and Collections – University of Houston Libraries, Houston, TX (2015 – 2017)

  • Applied assessment, analytics, and User Experience methodology (UX) to improve collection services
  • Coordinated with collections departments to assure timely acquisition, management, and discovery of library electronic resources
  • Practiced collection visualization for assessment, integrate data visualization into existing collection workflows and processes
  • Designed and published public and internal-facing collection data dashboards for subject liaisons, faculty members, and students
  • Developed and implemented policies related to library collection development and management
  • Maintained vendor relationships and vendor account information
  • Leveraged institutional memberships and partnerships in collection development strategies
  • Served on Chair Collection Retention Subcommittee
  • Provided leadership and support for scholarly communications and research support activities, including Open Access initiatives, Omeka Implementation, and Authors’ Rights training

Membership Manager – LYRASIS, Atlanta, GA (2015)

  • Supervised 2 FTE
  • Served as LYRASIS eResource librarian for academic librarians, communicated pricing and licensing information to 1400+ academic libraries
  • Provided member feedback and advocated for members to nearly 50 vendor partners
  • Oversaw member engagement, including online training programs and licensed products and services
  • Analyzed products and services portfolio, assessed consortial usage and return on investment
  • Provided support and information for LYRASIS Open Source partnerships (ArchivesSpace, CollectionSpace)

Membership Coordinator – LYRASIS, Atlanta, GA (2013-2015)

  • Supervised 1 FTE
  • Supported eResource management for 1400+ academic libraries and more than 2000 academic librarians
  • Coordinated communications and outreach around membership benefits, mainly licensed products and services
  • Provided demos, workshops, online classes, and in-person training on digital services (ArchivesSpace, CollectionSpace, Islandora, etc.)

Member Services Specialist – LYRASIS, Atlanta, GA (2012-2013)

  • Served as primary eResource support contact for Southern and Western region members
  • Provided support and troubleshooting around issues of FTP transfer, proxy server/IP range updates, billing, and invoicing
  • Created online training videos
  • Developed online education curriculum around topics of member interest including LibGuides best practices, e-Resources management, RDA, and digitization services

 Library Volunteer – Agnes Scott College, Decatur, GA (2011-2012)

  • Staffed the Reference Desk and online reference to provide patrons with immediate research assistance
  • Led interactive instruction sessions on research methods for students
  • Vetted and investigated technology trends in libraries

Development Officer – Piedmont Park Conservancy, GA (2010-2012)

  • Developed and cultivated grant and donor relationships
  • Administered grant funds, provided development reporting
  • Managed and oversaw development budget

Education

  • EdS, Instructional Technology, Georgia Southern University, Statesboro, GA (2016)
  • MLIS, Technical Services, Valdosta State University, Valdosta, GA (2012)
  • BA, International Relations and Studio Art, Agnes Scott College, Decatur, GA (2006)
    • Study Abroad, 2004 – Hong Kong

Presentations and Workshops

Upcoming:

What Moves Us: Approaching Migration, Managing Change (Keynote), AMIGOS Online Conference, February 11, 2021

Selected Past:

  • Capitulating or Capitalizing, Compromising or Combatting: What is Meaningful Discourse between Library and Vendor? with Ashley Krenelka Chase, Cris Ferguson, Rachel Fleming, Erin Luckett, and Kristin Twardowski. Charleston Conference, November 6, 2019.
  • Documentation Worth Making, Values Worth Fighting For: A Vision for Next Generation Collection Policies with Anne Rauh and Kelly Durkin Ruth. Charleston Conference, November 7, 2019.
  • Reframing the Relationship: Perspectives on Library-Vendor Partnerships with Allen Jones, Michael Rodriguez, and Rose Reynolds. Charleston Conference, November 8, 2019.
  • Acquisitions Work: From Competencies to Competence (Continuing Education Webinar) with Rachel Fleming. Association for Library Collections & Technical Services, September 25, 2019.
  • Envisioning Feminist Leadership (Keynote), American Association of University Women, May 9, 2019.
  • Decoding the Scholarly Resources Marketplace  (Neapolitan Session) with Rachel Fleming. Charleston Conference, November 8, 2018.
  • “They Didn’t Teach This in Library School”: Identifying Core Knowledges for Beginning Acquisitions Librarians with Rachel Fleming. Charleston Conference, November 7, 2018.
  • Managing Vendor Relationships, with Jason Chabok, Allen Jones, Michael Rodriguez, Christine Stamison, and Kimberly Steinle. Preconference, November 6, 2018.
  • Possibilities for Collective Action (Webinar Panel), CRL eDesiderata Forum, October 18, 2018.
  • Vendor Relationships: Build, Negotiate, Transform, ALCTS/LITA Panel, ALA Midwinter, February 11, 2018.
  • When Change is a “New” Concept: Using Your Library’s Past to Manage Its Future, with Ashley Krenelka-Chase and Rachel Fleming, Charleston Conference, November 8, 2017.
  • Database Stewardship: Better Processes from Trial to Renewal, with Jennifer Freer (Rochester Institute of Technology), RIT/UR Conference, June 15, 2017.
  • ALCTS Panel, UX and eResources, ALA Annual Conference 2017, June 25, 2017.
  • Collection Data Visualization, Workshop, Texas A&M, November 1, 2016.
  • Collection Dashboards for Selectors, with Wenli Gao (UH). Charleston Conference, November 4, 2016.
  • Rolling with the Punches…and Punching Back: The Millennial Librarians’ Approach to Library Budgets and Acquisitions, with Ashley Krenelka Chase, Ellen Frentzen, and Christine Weaver-PIeh (Neapolitan Session). Charleston Conference, November 3, 2016.
  • Data Visualization from Scratch (Preconference). Charleston Conference, November 4, 2016.
  • Crossing the Streams: Trialing and Investigating New Format Resources. Acquisitions Institute, May 16, 2016.
  • COUNTER Point: Making the Most of Imperfect Data. ER&L, April 4, 2016.
  • MC and organizer, LYRASIS eGathering (unconference). May 20, 2015
  • Panelist, Practical Outreach: Best Practices for Engaging Your Community (panel). ALA Annual Conference, June 26, 2014.
  • Library+: Free Technologies to Enhance User Experience. Georgia International Conference on Information Literacy, August 23, 2013.
  • Brave New LibGuide (webinar). November 10, 2012.
  • Library Leaders Panelist, LYRASIS eGathering (webinar panel). November 1, 2012.
  • Brave New LibGuide: An Analytical Approach. Georgia COMO, October 5, 2012.

Honors

  • 2019 ALCTS Presidential Citation
  • 2019 LITA Board Commendation
  • 2017 Library Journal Mover & Shaker, Digital Developers

Publications

Upcoming:

Cronk, Lindsay. “Resourcefully” (quarterly column). The Serials Librarian. 2021-2023.

In Production:

Cronk, Lindsay. “Resourcefully: Grey Matters” The Serials Librarian. 2021. Volume 79, Issue: 3. DOI:10.1080/0361526X.2020.1856755.

Cronk, Lindsay. “Resourcefully: Let’s End the Serials Crisis.” The Serials Librarian. 2021. Volume 79, Issue: 1-2. DOI:10.1080/0361526X.2020.1832016.

Cronk, Lindsay. “Defining Collection Development as Operational Scholarly Communications in Academic Libraries.” Scholarly Communication Librarianship and Open Culture: Law, Economics, and Publishing. ACRL, 2021.

Creech, Anna and Cronk, Lindsay. “Getting Started with Annual Review.” Sudden Selectors Guide to E-Resources Management. Edited by Galadriel Chilton and Michael Rodriguez. Washington: Pacific Press, 2021.

Past:

Cronk, Lindsay and Fleming, Rachel. “Beyond Library School: Surfacing Resource Needs for Acquisitions Workers.” Charleston Voices. Michigan: University of Michigan Press, 2019.

Cronk, Lindsay and Fleming, Rachel. “‘They Didn’t Teach This in Library School’: Identifying Core Knowledges for Beginning Acquisitions Librarians.” Against the Grain. 2018: Vol.30, issue 6.

Cronk, Lindsay. “Collaboration is the New Leadership: When to Lean In and Lean Back.” Millennial Leadership in Libraries. Edited by Ashley Krenelka Chase. New York: Hein, 2018.

Cronk, Lindsay and Getz, Kelli. “Let’s Get in Formation: Standardized Data Review for eResource Management,” Against the Grain. 2016: Volume 28, issue 4.

Cronk, Lindsay and Rodriguez, Michael. “User Experience and eResource Integration: A Conference Report on the 2015 LITA Forum,” Journal of Electronic Resources Librarianship. 2016: Volume 28, issue 2.

Service

Advisory:

  • NERL Program Council, 2019-Present
  • Representative, HathiTrust, 2018-Present
  • Representative, Eastern Academic Scholars Trust (EAST), 2017-Present
  • Duke University Press 2017-Present
  • Ubiquity Press, 2017-Present
  • Digital Science, 2017-2019

Professional Service:

  • President, Core, 2021-2022
  • Founder, PeMento: Peer Mentoring for MidCareer Library Workers, 2021-2022
  • President-Elect, Core 2020-2021
  • Member, Core Steering Committee, 2019-2020
  • Lead, Core Communications Working Group, 2019-2020
  • Member, ALA Council, 2019-2022
  • Member, Planning Committee, Acquisitions Institute, 2017-Present
  • Board Member, Library Information Technology Association (LITA), 2017-2020
  • Member, Resource Sharing and Collections Management Taskforce, Greater Western Library Alliance, 2016-2017
  • Editor, LITA Blog, American Library Association (ALA), 2016-2017
  • Special Projects Manager, LITA Blog, ALA, 2015-2016
  • Blogger, LITA, American Library Association, ALA, 2014-2016
  • Web Coordinating Committee, LITA, ALA, 2016-2018
  • Education Committee, LITA, ALA, 2015-2017
  • Communications and Marketing Committee, LITA, ALA, 2015-2016
  • Webmaster, New Members Roundtable, Texas Library Association (TLA), 2016-2017
  • Secretary/Treasurer, New Members Roundtable, TLA, 2015-2016
  • Conference Planning Committee, Texas Library Association (District 8), 2014-2015
  • Committee Volunteer, American Library Association (LITA, LLAMA), 2014-2015
  • Co-Chair, Atlanta Emerging Librarians, Georgia Library Association, 2012-2013

Campus Engagement:

  • Lead, Career Exploration in Libraries and Mentoring (CEILAM), UR, 2018-2020
  • Cougar Ally, University of Houston LGBTQ Resource Center. 2014-2016
  • Personal Access Liaison (PAL), UH PALS Program for first-year student success, 2014-2016
  • Facilitator, UH Women, Gender, and Sexuality Studies Discussion Group, 2014

Library Service:

  • Chair, University Electronic Resources Management Committee, 2020-Present
  • Manager, Talent Management Team, University of Rochester, 2019-2020
  • Member, Strategic Planning Team (SPT), UR, 2017-2018.
  • Member, Mentoring Underrepresented Student Library Employees (MUSLE), UR, 2017-2018
  • Member, Collection Management Committee (CMC), UH, 2015-2017
  • Member, Electronic Resources Management Team (ERMT), UH, 2015-2017
  • Member, Liaison Services Advisory Board (LSAB), UH, 2015-2017
  • Chair, Retention Subcommittee (CMC), UH, 2016-2017
  • Vice-Chair, Bylaws Committee, UH, 2016-2017
  • Member, ER Workflow Taskforce (ERMT), UH, 2016-2017
  • Member, Omeka Implementation Team, UH, 2016-2017

Skills,Systems, and Tools:

  • ILS – Alma, Voyager, Sierra, Evergreen
  • ERM – Serials Solutions, CORAL
  • Discovery- Summon, Primo, SFX
  • Digital Collection/Content Management- Drupal, Islandora, Omeka, WordPress
  • Data Processing/Visualization- R, SPSS, Tableau, Gephi
  • Other Library/Archives Software: ArchivesSpace, LibAnswers, RefWorks, EndNote, Zotero, LibGuides
  • Operating Systems – Windows, Mac, Basic Unix
  • Multimedia Software- Photoshop, Illustrator, In Design, Final Cut Pro, Windows Movie Maker, iPhoto, iMovie, iTunes, Audacity
  • Productivity Software: Sharepoint (previous admin), Trello, Basecamp, MS Office (including Access), Google Docs

Memberships

American Library Association (Core, ACRL)

New York Library Association