Assistant Dean, Scholarly Resources and Curation
University of Rochester, River Campus Libraries, Rochester, NY (2021-Present)
- Skills: Teambuilding, talent management, organizational design, strategic planning, investment strategy and portfolio management, program development and management, policy writing, communication strategy,
- Results: Increased materials budget, inclusive hiring and retention strategies, additional staff lines, OA policy, Copyright Policy, citation advantage for UR scholars, preservation of UR’s scholarly estate, extended access to thousands of articles by UR authors, cost savings to institution
- Established Scholarly Communication Department and Scholarly Communication Program
- Reimagined and reframed materials budget to serve research and learning needs and connect collection development to collection strategies
- Elevated communication strategy to support investment and negotiation strategies that advance equity alongside impact
- Successfully secured additional staffing line for programmatic support
- Develops and mobilizes 6 departments (Acquisitions, Academic Resources, Metadata, Rare Books & Special Collections, the Robbins Library, and Scholarly Communication)
- Center cultural competencies in portfolio development, prioritize diversity in hiring, and ensure active allyship in all collection work, increased racial diversity in the portfolio by 200% in first year
- Expand talent management and retention strategies to opportunities for promotion in place as well as promotion
- Empower creativity and collective talent by ensuring a culture where it is safe to fail
- Accelerates University research and impact through an aggressive licensing agenda, assures appropriate prioritization of transformative and transitional deals
- Established criteria for adopting transformative agreements at UR
- Onboarded 4 transformative agreements in 2021
- Developed new transformative model, retroactive open access/ “The Backflip” as co-chair of NERL’s Elsevier negotiation
- Advanced preservation strategies through cross-institutional collaboration
- Galvanizes cross-institutional and education efforts regarding resources, licensing, and author’s rights
- Articulates, contextualizes, and champions the University’s research mission and needs in negotiations and communications
- Engineers enterprise resource efforts as sponsor of the Electronic Resource Management Team
- Drafts and advises on University policies and implementations including University of Rochester Copyright Policy and Open Access Policy, collaborating with administrative and faculty colleagues to ensure strategic and operational alignments
- Demonstrates the unique value of library expertise to the research enterprise in terms of access, impact, and investment
Director, Collection Strategies and Scholarly Communications
University of Rochester, River Campus Libraries, Rochester, NY (2020-2021)
- Skills: Coalition building and influencing, negotiation, service prototyping and development, budget management
- Results: Cost savings for students, increased use of resources, metrics for collection development decision-making
- Supervised two full time employees (FTE), oversee team of seven, coordinate 14 selectors in support of Collection Strategies, Scholarly Communication, Collection Management, Electronic Access, and Off-Site Storage Management
- Led enterprise license strategies as Co-Chair of Electronic Resource Management Team
- Negotiated enterprise research resources including Academic Analytics and SciVal
- Forecasted, invested, tracked, and assessed $8 million collection budget
- Developed increasingly diverse, equitable, and inclusive collections through reinvestment strategies and service support
- Collaborated with institutional, community, publishing, and consortial partners to achieve collective collection priorities
- Sponsored, managed, and assisted in collection projects across libraries and portfolios
- Advocated transparent, collaborative, and inclusive data-informed decision making and portfolio management including Sustainable Scholarship blog and programming
- Co-created and sponsored scholarly communication programming and services, including pilot Green Open Access/Self-Archiving service, Free Your Paper!
- Promoted Open Access (OA) policy and implementation efforts for River Campus
- Represented university in collective collections efforts with institutional partners including NorthEast Research Libraries Consortia (NERL), HathiTrust, and the Eastern Academic Scholars Trust (EAST)
- Assembled cross-consortial coalition to pursue open access opportunities collectively
- Co-authored NERL’s first public statement in its 20 year history, “NERL Demands a Better Deal”
- Galvanized, amplify, and support campus affordability and access coalition efforts in collections, including the Access to Course Textbook (ACT) Commitment
Head of Collection Strategies
University of Rochester, River Campus Libraries, Rochester, NY (2017-2020)
- Skills: Budget development and assessment, forecasting, coordination
- Results: Expanded diversity of library collections, solidified collective collection efforts, cost savings to institution, increased accessibility of library collections
- Managed two FTE, oversaw team of seven, coordinate 14 selectors in support of Collection Strategies, Collection Management, and Off-Site Storage Management
- Coordinated selection work by 14 liaison librarians
- Structured and managed $8 million collection budget, provide monthly reporting and reconciliation for assessment and compliance purposes
- Initiated and managed grants for collection development
- Implemented collaborative collection development models to modernize and simplify collection processes
- Led operational scholarly communications initiatives, co-founder and co-facilitator of Scholarly Communications Community
- Revitalized collection documentation and coordinated librarian-led updates to guiding principles and licensing best practices
- Operationalized organizational commitments to diversity, equity, inclusion, and access in collection development, assessment, and management
- Added budget lines to increase racial representation in collections
- Created budget for student and community curators
- Reviewed eresources for accessibility standards
- Delivered collections services and activities in collaboration with Academic Engagement representatives
- Advocated open practices, provided expertise in campus discussions regarding affordability, publishing, and the research life cycle
- Served as organizational lead in collective collections efforts with institutional partners including HathiTrust and the Eastern Academic Scholars Trust
- Supported system upgrade to Alma, serve as staff Analytics Module expert
Coordinator of Online Resources and Collections
University of Houston Libraries, Houston, TX (2015 – 2017)
- Skills: UX, assessment, data visualization, relationship management, digital libraries
- Results: eResource workflow audit and improvement, impact stories for a variety of audiences
- Applied assessment, analytics, and user experience methodology (UX) to improve collection services
- Coordinated with collections departments to assure timely acquisition, management, and discovery of library electronic resources
- Practiced collection visualization for assessment, integrate data visualization into existing collection workflows and processes
- Designed and published public and internal-facing collection data dashboards for subject liaisons, faculty members, and students
- Developed and implemented policies related to library collection development and management
- Maintained vendor relationships and vendor account information
- Leveraged institutional memberships and partnerships in collection development strategies
- Served as Chair Collection Retention Subcommittee
- Provided leadership and support for scholarly communications and research support activities, including Open Access initiatives, Omeka Implementation, and Authors’ Rights training
LYRASIS, Atlanta, GA (2015)
- Skills: Community development and management, portfolio analysis
- Results: Increased member satisfaction, increased member retention
- Supervised two FTE
- Served as LYRASIS eResource expert for academic librarians, communicated pricing and licensing information to 1400+ academic libraries
- Provided member feedback and advocated for members to nearly 50 vendor partners
- Oversaw member engagement, including online training programs and licensed products and services
- Analyzed products and services portfolio, assessed consortial usage and return on investment
- Provided support and information for LYRASIS Open Source partnerships (ArchivesSpace, CollectionSpace)
LYRASIS, Atlanta, GA (2013-2015)
- Skills: Online training and instruction, communication management, content creation, CRM management
- Results: Increased member satisfaction, increased member retention
- Supervised one FTE
- Supported eResource management for 1400+ academic libraries and more than 2000 academic librarians
- Coordinated communications and outreach around membership benefits, mainly licensed products and services
- Provided demos, workshops, online classes, and in-person training on digital services (ArchivesSpace, Evergreen, CollectionSpace, Islandora, etc.)
Member Services Specialist
LYRASIS, Atlanta, GA (2012-2013)
- Skills: Troubleshooting, customer service, content creation
- Results: Reliable billing/revenue, increased member satisfaction, increased member retention
- Served as primary eResource support contact for Southern and Western region members
- Provided support and troubleshooting around issues of FTP transfer, proxy server/IP range updates, billing, and invoicing
- Created online training videos
- Developed online education curriculum around topics of member interest including LibGuides best practices, e-Resources management, RDA, and digitization services
- EdS, Instructional Technology, Georgia Southern University, Statesboro, GA (2016)
- MLIS, Technology Track, Valdosta State University, Valdosta, GA (2012)
- BA, International Relations and Studio Art, Agnes Scott College, Decatur, GA (2006)
- Study Abroad, 2004 – Hong Kong
Presentations and Workshops
- What Moves Us: Approaching Migration, Managing Change (Keynote), AMIGOS Online Conference, February 11, 2021
- Capitulating or Capitalizing, Compromising or Combatting: What is Meaningful Discourse between Library and Vendor? with Ashley Krenelka Chase, Cris Ferguson, Rachel Fleming, Erin Luckett, and Kristin Twardowski. Charleston Conference, November 6, 2019.
- Documentation Worth Making, Values Worth Fighting For: A Vision for Next Generation Collection Policies with Anne Rauh and Kelly Durkin Ruth. Charleston Conference, November 7, 2019.
- Reframing the Relationship: Perspectives on Library-Vendor Partnerships with Allen Jones, Michael Rodriguez, and Rose Reynolds. Charleston Conference, November 8, 2019.
- Acquisitions Work: From Competencies to Competence (Continuing Education Webinar) with Rachel Fleming. Association for Library Collections & Technical Services, September 25, 2019.
- Envisioning Feminist Leadership (Keynote), American Association of University Women, May 9, 2019.
- Decoding the Scholarly Resources Marketplace with Rachel Fleming. Charleston Conference, November 8, 2018.
- “They Didn’t Teach This in Library School”: Identifying Core Knowledges for Beginning Acquisitions Librarians (Neapolitan Session) with Rachel Fleming. Charleston Conference, November 7, 2018.
- Managing Vendor Relationships, with Jason Chabok, Allen Jones, Michael Rodriguez, Christine Stamison, and Kimberly Steinle. Preconference, November 6, 2018.
- Possibilities for Collective Action (Webinar Panel), CRL eDesiderata Forum, October 18, 2018.
- Vendor Relationships: Build, Negotiate, Transform, ALCTS/LITA Panel, ALA Midwinter, February 11, 2018.
- When Change is a “New” Concept: Using Your Library’s Past to Manage Its Future, with Ashley Krenelka-Chase and Rachel Fleming, Charleston Conference, November 8, 2017.
- Database Stewardship: Better Processes from Trial to Renewal, with Jennifer Freer (Rochester Institute of Technology), RIT/UR Conference, June 15, 2017.
- ALCTS Panel, UX and eResources, ALA Annual Conference 2017, June 25, 2017.
- Collection Data Visualization, Workshop, Texas A&M, November 1, 2016.
- Collection Dashboards for Selectors, with Wenli Gao (UH). Charleston Conference, November 4, 2016.
- Rolling with the Punches…and Punching Back: The Millennial Librarians’ Approach to Library Budgets and Acquisitions, with Ashley Krenelka Chase, Ellen Frentzen, and Christine Weaver-PIeh (Neapolitan Session). Charleston Conference, November 3, 2016.
- Data Visualization from Scratch (Preconference). Charleston Conference, November 4, 2016.
- Crossing the Streams: Trialing and Investigating New Format Resources. Acquisitions Institute, May 16, 2016.
- COUNTER Point: Making the Most of Imperfect Data. ER&L, April 4, 2016.
- MC and organizer, LYRASIS eGathering (unconference). May 20, 2015
- Panelist, Practical Outreach: Best Practices for Engaging Your Community (panel). ALA Annual Conference, June 26, 2014.
- Library+: Free Technologies to Enhance User Experience. Georgia International Conference on Information Literacy, August 23, 2013.
- Brave New LibGuide (webinar). November 10, 2012.
- Library Leaders Panelist, LYRASIS eGathering (webinar panel). November 1, 2012.
- Brave New LibGuide: An Analytical Approach. Georgia COMO, October 5, 2012.
- 2019 ALCTS Presidential Citation
- 2019 LITA Board Commendation
- 2017 Library Journal Mover & Shaker, Digital Developers
Cronk, Lindsay. “Resourcefully” (quarterly column). The Serials Librarian. 2021-2023.
Cronk, Lindsay. “Defining Collection Development as Operational Scholarly Communications in Academic Libraries.” Scholarly Communication Librarianship and Open Culture: Law, Economics, and Publishing. ACRL, 2022.
Wilson, M., & Cronk, L. (2022). “The NERL Playbook.” Commonplace. https://doi.org/10.21428/6ffd8432.2b8579b0
Cronk, Lindsay. “Resourcefully: Grey Matters” The Serials Librarian. 2021. Volume 79, Issue: 3. https://doi.org/10.1080/0361526X.2020.1856755
Cronk, Lindsay. “Resourcefully: Let’s End the Serials Crisis.” The Serials Librarian. 2020. Volume 79, Issue: 1-2. https://doi.org/10.1080/0361526X.2020.1832016
Cronk, Lindsay and Fleming, Rachel. “Beyond Library School: Surfacing Resource Needs for Acquisitions Workers.” Charleston Voices. Michigan: University of Michigan Press, 2019.
Cronk, Lindsay and Fleming, Rachel. “‘They Didn’t Teach This in Library School’: Identifying Core Knowledges for Beginning Acquisitions Librarians.” Against the Grain. 2018: Vol.30, issue 6.
Cronk, Lindsay. “Collaboration is the New Leadership: When to Lean In and When to Lean Back.” Millennial Leadership in Libraries. Edited by Ashley Krenelka Chase. New York: Hein, 2018.
Cronk, Lindsay and Getz, Kelli. “Let’s Get in Formation: Standardized Data Review for eResource Management,” Against the Grain. 2016: Volume 28, issue 4.
Cronk, Lindsay and Rodriguez, Michael. “User Experience and eResource Integration: A Conference Report on the 2015 LITA Forum,” Journal of Electronic Resources Librarianship. 2016: Volume 28, issue 2.
- NERL Program Council Executive Committee, 2020-Present
- NERL Program Council, 2019-Present
- IMLS Grant Reviewer, 2020-2022
- Representative, HathiTrust, 2018-Present
- Representative, Eastern Academic Scholars Trust (EAST), 2017-Present
- Ubiquity Press, 2017-Present
- Duke University Press 2017-2020
- Digital Science, 2017-2019
- President, Core, 2021-2022
- Communicated with and served 5,000+ members internationally
- Authored Core Action Plan
- Established Core Action Fund
- Donated intellectual property, Libraries are Radical and So Are You
- Raised $8,500 through tshirt campaign
- Provided 35 scholarships for BIPOC
- Sponsored LIFT (Library Infrastructure and Future Awards)
- Counterpart to Movers & Shakers
- Honors collective and maintenance efforts
- Founder, PeMento: Peer Mentoring for MidCareer Library Workers, 2021-2022
- President-Elect, Core 2020-2021
- Member, Core Steering Committee, 2019-2020
- Lead, Core Communications Working Group, 2019-2020
- Member, ALA Council, 2019-2022
- Board Member, Library Information Technology Association (LITA), 2017-2020
- Member, Planning Committee, Acquisitions Institute, 2017-2019
- Member, Resource Sharing and Collections Management Taskforce, Greater Western Library Alliance, 2016-2017
- Editor, LITA Blog, American Library Association (ALA), 2016-2017
- Special Projects Manager, LITA, ALA, 2015-2016
- Web Coordinating Committee, LITA, ALA, 2016-2018
- Education Committee, LITA, ALA, 2015-2017
- Communications and Marketing Committee, LITA, ALA, 2015-2016
- Webmaster, New Members Roundtable, Texas Library Association (TLA), 2016-2017
- Secretary/Treasurer, New Members Roundtable, TLA, 2015-2016
- Conference Planning Committee, Texas Library Association (District 8), 2014-2015
- Committee Volunteer, American Library Association (LITA, LLAMA), 2014-2015
- Co-Chair, Atlanta Emerging Librarians, Georgia Library Association, 2012-2013
- Career Exploration in Libraries and Mentoring (CEILAM), UR, 2018-2020
- Member, Library Promotions Committee, 2020-Present
- Co-Chair, University Electronic Resources Management (ERM) Team, 2020-Present
- Manager, Talent Management Team (TMT), University of Rochester, 2019-2020
- Member, Strategic Planning Team (SPT), UR, 2017-2018.
- Member, Collection Management Committee (CMC), UH, 2015-2017
- Faciliator, Electronic Resources Management Team (ERMT), UH, 2015-2017
- Member, Liaison Services Advisory Board (LSAB), UH, 2015-2017
- Chair, Retention Subcommittee (CMC), UH, 2016-2017
- Vice-Chair, Bylaws Committee, UH, 2016-2017
- Member, ER Workflow Taskforce (ERMT), UH, 2016-2017
- Member, Omeka Implementation Team, UH, 2016-2017
- Cougar Ally, University of Houston LGBTQ Resource Center. 2014-2016
- Personal Access Liaison (PAL), Program for first-year student success, 2014-2016
- Facilitator, UH Women, Gender, and Sexuality Studies Discussion Group, 2014
- American Library Association (Core, ACRL)
- New York Library Association